Common Complaints in the Aviation Industry and How to Handle Them

Common Complaints in the Aviation Industry and How to Handle Them

Every industry faces customer complaints, and the aviation industry, being a service industry, is no different. Though the Indian aviation industry did a commendable job last year, Only 288 passengers had complaints with the domestic airlines. This shows how well every person, whether it is the pilot, flight attendant, ground crew, or customer service department, […]