Retaining a customer is more cost-effective than attracting new customers. The key to this is exceptional customer service. It helps retain consumers, and airlines, travel, and hospitality industries need exceptional and consistent customer service. The aviation course after 12th includes customer service, a key skill for developing lasting relationships with customers.The course aids you in understanding your customers, handling them, and resolving conflict without consequences.
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The course aims to improve students' spoken English prowess. It focuses on enhancing their fluency, pronunciation, and intonation in the language. English is the universal language of airlines, and every cabin crew should have a better grasp of this language. This interactive course trains you in the language to facilitate group discussions, public speaking, and other parts of the interview. At the same time, it prepares you for your career as an air hostess or cabin crew.
The course aims to train students on every aspect of grooming, whether it is dental care, walking, professional makeup, hair care, or dressing up. These skills are prerequisites for the aviation, tourism, customer service, and hospitality industries. Another essential part of the course is learning social etiquette.
Interview skills are all about preparing the candidates to face and clear interviews. The course includes learning to use impromptu speaking, positive body language, mock interviews, and group discussions. The instructors at Inferno Dreamz also help students prepare excellent cover letters and resumes.
A mandate skill for all international airlines and a few domestic ones too. An essential skill to learn for all aviation aspirants.
An interactive course prepares students to work in a professional setting. The course trains students to build personality traits like positive stress management, demonstrating empathy, comprehension, motivation, and anger control. The course also aims to instill confidence in students to emerge as true leaders. Moreover, teaching involvement in team-building activities is part of the course too.
As the name suggests, the course teaches basic and advanced first aid to help the passengers in need. It can include CPR, bleeding & injuries, burns and more.
It is a vital course training students to assess the needs of every customer. The students also learn about different types of customers and how to handle them in severe cases. The course teaches them skills to enhance customer service and work well with even challenging customers.
